If you are using the latest revision, try an unistall and reinstall. Unistall the old revision, and then install teh new one. Shrewsoft uses a "stub" virtual network device that connects into the Windows (or Linux) network stack, so IF you installed the USB device AFTER the ShrewSoft software, I would kill possibly two birds with one stone by going to the shrewsoft site and dowloading the latest revision.
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